faqs

WHAT ARE CLIP IN VENEERS?

Clip In Veneers are a new revolutionary designed product that sits over your natural teeth. They give you an instant whiter, straighter smile at a fraction of the cost of porcelain veneers.

WHAT IS THE DIFFERENCE BETWEEN CLIP IN VENEERS AND PERMANENT PORCELAIN VENEERS?

Clip In Veneers are a product which you remove or wear as you please. They are not glued, screwed or fixed permanently into your mouth. Clip In Veneers are a painless product. They are a full piece which is handmade to create the appearance of individual teeth. Porcelain veneers are permanently fixed in your mouth by a dentist. Your natural teeth will be shaven down before the porcelain veneers are fitted and they are individual to each tooth.

ARE CLIP IN VENEERS SUITABLE FOR ME?

Yes they most likely are perfectly fine for you. We don’t require you to have certain teeth to be suitable as long as you have more than 4 teeth on your upper arch or 4 teeth on your lower arch.

The veneers are suitable for customers wanting to cover:

  • Missing teeth
  • Overcrowed teeth
  • Crooked teeth
  • Discoloured teeth
  • Gaps
  • Chipped teeth
  • Crowns
  • Bridges
  • Veneers
  • Implants

If you have an overbite, underbite or a crossbite you are still suitable.

If you have any loose teeth please see a dentist for advice before you order an impression kit.

If you are unsure if you are suitable send over a picture via:

Text or WhatsApp to 07984 170 511.

Facebook – Need That Smile

Email – sales@needthatsmile.com

We can help advise your suitability straight away.

WHAT DO YOU SELL ?

We sell Clip In Veneers ONLY.

We DON’T sell or offer:

Implants

Braces

Crowns

Dentures

Teeth whitening

Teeth cleaning

Porcelain veneers

DO I NEED TO SEE A DENTIST?

No. You don’t need to see the dentist as you are taking the impressions yourself. However good oral hygiene and regular dental visits is advised at all times.

HOW CAN THE CLIP IN VENEERS HELP ME?

If you lack confidence and self-esteem or have a phobia of the dentist then we can help give you that confidence back. If you have crooked, missing, chipped or discoloured teeth then we can help make your smile appear straighter and whiter without gaps.

DO THEY STAIN?

No. The Clip In Veneers should not stain as they are made from a non-porous material. However if the material gets scratched then this is when the colour can start to change due to other material such as red wine or coffee getting into the scratches. To prevent any scratches you need to look after your veneers correctly. DO NOT use toothpaste or a toothbrush on them. You can leave them in a Milton sterilising solution for a deeper clean as and when needed. The material is non-toxic and hypo-allergenic. DO NOT clean with HOT WATER only warm or cold water should be used.

WHAT ARE THE CLIP IN VENEERS MADE FROM?

Clip In Veneers are created from a flexible resin. This product is designed to be worn over your natural teeth to create a whiter, straighter full smile. The material used is a certified dental grade material and safe to be in your mouth – Thermoplastic Bio Acytel Resin. The product is BPA and Monomer free. The material used means the finished product is flexible but durable.

HOW DO THEY STAY IN WITHOUT FALLING OUT?

The Clip In Veneers are designed to fit over your natural teeth. They are durable, flexible and comfortable to wear. They are very easy to insert and remove whenever required. The Clip In Veneers simply slide over your natural teeth. You DO NOT need to use poly grip or have the veneers bonded for them to stay securely in place. The Clip In Veneers stay in place using the natural shape of your teeth. They finish on your gum line with no overlap to your gum. The Clip In Veneers DO NOT cover the roof of your mouth. Making the product easy to get used to. The finished product is very thin over your natural teeth.

HOW DO I ORDER?

It’s really simple to order your impressions kit. Go to our SHOP NOW page on the website. Select the impression kit and proceed to checkout to pay. The remaining balance will be due once we get the impression kit back and you have received a confirmation text from us.

Remaining balance for UPPER AND LOWER – £100

Remaining balance for UPPER ONLY -£50

Remaining balance for LOWER ONLY- £50

IMPRESSION KIT ( Pay £100 for the kit to be sent out. Then pay the remaining balance once you return the kit)

OR you can pay in full which includes the kit so there will be no remaining balance to pay.

Full payment UPPER AND LOWER INCLUDING THE IMPRESSION KIT -£200

Full payment UPPER ONLY INCLUDING THE IMPRESSION KIT -£150

Full payment LOWER ONLY INCLUDING THE IMPRESSION KIT -£150

CLIP IN VENEERS – UPPER AND LOWER SET – IMPRESSION KIT INCLUDED

If you order before 11:30am Monday-Thursday (excluding bank holiday) then your impressions kit will be with you on the next working day.

If you order after 11:30am on a Thursday your order may not arrive until Monday due to the weekend. If you order after 11:30am on a Friday your order may not arrive until Tuesday due to the weekend.

For European or Rest of the World orders please check our delivery options on the delivery page.

Or simply give us a call 01625 464 416 you can order over the phone.

HOW DO I LOOK AFTER AND CLEAN MY CLIP IN VENEERS?

We do provide you with an after care sheet which you MUST read. We strongly advise when not wearing your veneers to always keep them in the case we provided when you received your product. We advise that you DO NOT use toothpaste or a toothbrush to clean them as this will scratch the material. For a deeper clean leave in Milton  sterilising solution a few times a week. DO NOT clean with HOT WATER only warm or cold water should be used. We do advise you to remove the veneers when eating and drinking as this will make the product last longer due to the wear on the material when chewing foods. AWAYS KEEP AWAY FROM CHILDREN AND ANIMALS.

ARE THE CLIP IN VENEERS BULKY?

Clip In Veneers are made very thin, however when you first receive your veneers we advise you to only wear the upper set for a few days while you get used to them. Your mouth is very sensitive and can take a little time to adjust to the product. The more you wear the veneers, the quicker you will get used to them. Some customers take a few hours, some take a few days, and some a few weeks. Some customers take to them immediately and can wear both sets together straight away. Everyone’s experience is different.

Please bear in mind every customers teeth are different. Some customers Clip In’s may be thicker in certain areas due to the position of their teeth. Therefore to make their teeth appear straighter extra material will need to be added to these areas.

PLEASE REMEMBER -YOUR natural teeth are the template we work from to create the clip in veneers, we CAN’T make YOUR teeth any smaller.We have to work of the LARGEST tooth in YOUR mouth to make your overall smile appear whiter, straighter and fuller.

WHAT IS AN IMPRESSION KIT?

The impression kit includes all the material and instructions to take impressions of your natural teeth so we can then create your Clip In Veneers from the impressions you provide us. This process should only take you 5/10 minutes at home.

DO WE OFFER A PAYMENT PLAN?

Yes we have a several options to pay:

1) Order directly on the website and pay in full

2) Order directly on the website and pay £100 for the impressions kit. Pay the remaining balance once we receive your impressions back.

3) Order through online bank transfers if you choose this method you MUST use your surname as a payment reference and you must call us to confirm payment has been successfully.

4) 3 monthly installment payment plan – Pay £100 for your impression kit then you have 3 months to pay the remaining balance before the product is made and sent out. These installment are a minimum payment of £100 each month with 0% interest.

5) Klarna -Pay later in 3 interest-free installments. You will receive your clip in veneers- THEN you start to pay your loan back to Klarna.

WHAT IF I WANT TO GET MY CLIP IN VENEERS ASAP ?

Fast track service is available for £75 extra. This can be selected at checkout or please call and discuss with Customer Services regarding delivery times available.

We advise the time frame is approx. 3 working days for the Clip In Veneers to leave us once we get the kit back. Once the product has left us please allow 1-3 working days for delivery.

(We can’t guarantee delivery company time frames, as they are a 3rd party business to Need That Smile).

DO YOU NEED A MINIMUM AMOUNT OF TEETH FOR THE CLIP IN VENEERS TO BE SUITABLE FOR THE PRODUCT?

As long as you have more than 4 teeth on your upper arch and 4 teeth on your lower arch then you ARE suitable. We DO NOT need you to have teeth 4 or 5 for the Clip In Veneers to be successful.

IS THERE ANY PAIN DURING THE PROCESS?

NO. We do not shave down your natural teeth. No injections or pain involved in the process. However once you receive the product if you feel it’s uncomfortable at all then please contact us asap as you may just need a small alteration which often can be done yourself with advice from us over the phone. This should only take a matter of seconds to do.

HOW DO THEY FEEL IN MY MOUTH?

This is very different for every customer. Some customers take a few hours to get used to them and some take a few days. Clip In Veneers are made very thin, however when you first receive your veneers we advise to only wear the upper set for a few days while you get used to them. Your mouth is very sensitive and can take a little time to adjust to the product. The more you wear the veneers the quicker you will get used to them. Some customers take a few hours some take a few days and some a few weeks. Some customers take to them immediately and can wear both sets together straight away. Everyone’s experience is different. The most common queries when customers first receive the Clip In Veneers are:

I can’t close your mouth. This is temporary you need get used to the product.

My lip sticks out. This is temporary you need to get used to the product.

CAN I CHOOSE THE SIZE THE CLIP IN VENEERS WILL BE ?

No unfortunately not. Your natural teeth are the template we use to create the final product. Once an impression has been taken of your natural teeth we use the largest tooth in your mouth to start to create a straighter, fuller, whiter smile. We can’t make your teeth any smaller than they are naturally. However we can make your smile appear straighter, fill in any gaps or missing teeth you have and make your overall smile appear whiter. We can make smaller teeth slightly larger.

HOW MANY SHADES ARE AVAILABLE?

We have 3 shades that are the most popular:

BL1 – Brightest white- Fake and shiny look.

BL3 – First bleach version – Natural white – our most popular colour.

B1 – Natural colour – creamy/white- appears like a natural colour tooth would be.

If you are unsure please contact Customer Services so we can help you.

Shade Guide

DO THE CLIP IN VENEERS GIVE YOU A LISP?

No you will not have a long lasting lisp. As your mouth is such a sensitive part of your body, it may take a few hours or a few days for your tongue to reposition just like if you had permanent porcelain veneers or dentures etc. The more you talk the quicker you will speak normally again. Not every customer experiences a lisp. If you feel your lisp lasts longer than a week please contact us asap as you may need a slight alteration to resolve the issue.

CAN I EAT AND DRINK IN MY CLIP IN VENEERS?

YES you can eat and drink in the veneers however we strongly advise you NOT TO. If you don’t eat and drink in them they should last you longer. As the product is made from a material that the more you eat and drink with them in the quicker the material will wear down. For the product to last longer please refrain from eating and drinking in the product. However the final decision is yours. If you do want to eat in them we advise soft foods only, nothing hard for example apples, nuts, steaks, meat on the bone etc.

CAN I WEAR THE CLIP IN VENEERS OVER CROWNS, BRIDGES, DENTURES, VENEERS OR PLATES?

Yes Clip In Veneers can be placed over all of the above however if any of the above are loose and removable by yourself we would advise to take your impressions without them in. Then wear the Clip In Veneers without them as this will make the veneers more stable. If any of the above are permanently fixed in your mouth then DO NOT remove them to wear veneers.

WHAT DOES MY 12 MONTH WARRANTY COVER?

Our 12 month warranty is included in the price you pay at checkout. We DO NOT charge you extra. Other companies in the UK DO CHARGE EXTRA for the warranty.

Your warranty covers the following manufacturing alterations:

These can occur due to poor quality impressions provided by the customer.

Loose fitting.

Tight fitting.

Short on gum line – This can occur due to poor quality impressions provided by the customer.

Over the gum line – This can occur due to poor quality impressions provided by the customer.

Your warranty does not cover:

Attempted repairs by the customer without written consent from Customer Services as a temporary fix.

Misuse of the product.

Accidental damage such as a child snapping them, pet chewing them, sitting on them etc.

You must return all the veneers if damaged to be covered under the warranty. We will not fix damaged veneers if only part of the original product is returned to us. It is only the manufacturer of the product that can assess if the damaged product should be fixed or remade.

This is NOT the customer’s decision.

HOW LONG DOES THE PROCESS TAKE FROM START TO FINISH?

Once your impressions kit has been ordered we will post this on a next day delivery service, depending on your postcode and the time your initially ordered. Once received it depends on how quickly you return the impression kit to us and pay the remaining balance. Once payment is made in full the finished product will leave us in APPROX 7-12 working days from the next working day after you have paid in full. For example if you pay on a Tuesday your approx 7-12 working days will start from Wednesday.

Then please allow 1-3 working days for delivery (We cant guarantee this delivery time frame as the delivery company is a 3rd party to Need that smile)

Please bear in mind you may need a few alterations. So if you need your veneers for a certain occasion please let us know ASAP and allow enough time for alterations once the product has been received. IF YOU NEED YOUR VENEERS QUICKER THAN the approx 7-12 working days, we offer a FAST TRACK service for an extra £75 (however alteration may still be needed).

WHAT HAPPENS IF MY IMPRESSIONS ARE INCORRECT?

If your impressions are wrong we will not charge you for another kit. We will send you out another kit free of charge. However this is ONLY if you have contacted us first as advised in your impression kit for us to help you step by step with your impressions. If YOU go ahead and do the impression on your own without contacting us, and they are wrong, you will be charged a fee for an extra kit to be sent out. Once you receive this kit you will be advised to WhatsApp the number provided in your kit – asking for the voice note and further help. Once we receive the kit back the same delivery process will apply.

DO THE CLIP IN VENEERS DAMAGE MY NATURAL TEETH?

No. As the veneers are handmade to only fit your natural teeth they will not damage them. We do not shave down, remove or grind down any of your natural teeth or change any aspect of your natural teeth. The Clip In Veneers give an appearance of straighter, whiter, fuller teeth. Once you remove the product your natural teeth remain the same. They do not cause damage, decay or plaque; you must attend regular dental appointments and maintain good oral hygiene.

CAN I COME IN AND SEE YOU ?

We don’t offer this service. We sell 1000’s of impression kits to customers all over the UK and the world. ALL of our before and after photos are from customers who have ordered a kit and completed this at home with help from our Impressions Team on WhatsApp. The kits are easy to do as long as you follow our advise. Please don’t overthink the impressions process. If you are still nervous or unsure please contact our Customer Services team so we can talk you through the process before you decide if you want to order.

WHAT DO I DO IF THE CLIP IN VENEERS DON’T FIT? CAN I COME IN AND SEE YOU ?

Once you receive your veneers please read the aftercare sheet, and then try in your veneers. Once you have fitted them, if they are too loose, too tight, your gum line is visible or they extend over your gum. DO NOT PANIC. These are simple alterations that can be sorted out in a matter of minutes. YOU HAVE BEEN ADVISED THIS BEFORE YOU ORDERED AND IN THE IMPRESSION KIT INFORMATION that alterations may be required

DO NOT PANIC it is easily fixed.

WE OFFER FREE UNLIMITED ALTERATIONS WHEN YOU FIRST RECEIVE THE CLIP INS.

Alterations are not faults, these can include but not exclusive to the clip ins being:

  • Too loose.
  • Too tight.
  • Protruding over or under the gum line or rubbing on your gums causing discomfort.
  • Cracks / Holes during initial fitting or on delivery.
  • Can’t close your mouth (This is temporary you need get used to the product).
  • Lip sticks out (This is temporary you need to get used to the product).

CLIP INS CAN BE ALTERED EASILY; IT IS THE CUSTOMERS RESPONSIBILITY TO CONTACT NEED THAT SMILE FOR ALTERATIONS.

We need 2 photos sending to us on WhatsApp only first so we can see what you can see. Then we can help you further. Please WHATSAPP ONLY – 07984 170 511

  1. Close up photo of your natural teeth showing all your teeth and the gum line.
  2. Close up photo of the clip ins in showing all the clip ins and the gum line.

WHAT IS THE REFUNDS POLICY?

We DO NOT offer refunds as the Clip In Veneers are a bespoke handmade product which are made to measure and will ONLY FIT YOUR TEETH and therefore can’t be resold. Also due to hygiene purpose we can’t accept Clip In Veneers back for a refund. You need to do all your research and ask all the questions before you decide to purchase. We ONLY OFFER ALTERATIONS.

By purchasing from our website or signing the terms and conditions in person you are consenting to our terms and wavering the right to a refund. If you do not agree to our terms and conditions DO NOT ORDER FROM OUR WEBSITE OR SIGN OUR TERMS AND CONDITIONS. If you order an impression kit from us you have 14 days from the day you receive the kit to return it for a refund. However the kit needs to be unused and fully intact to qualify for a refund. Once any of the kit is used the refund policy becomes invalid.

I DON’T LIKE MY CLIP IN VENEERS CAN I HAVE A REFUND?

No. Unfortunately not once you have used your impressions kit and work has started to create the veneers, we will have incurred material costs and labour costs as we can’t reuse the material. If the customer is unhappy with the final product this is usually due to an impression issue caused by a poor impression provided by yourself. If this occurs we simply alter the first set of veneers depending on the issue, or send out a new impression kit for better quality impressions to be achieved ending in a better quality product and a satisfied customers. Please bear in mind the Clip In Veneers are created and designed from impressions of your natural teeth.

These impressions have been taken by yourself. If the impressions are incorrect and poor quality then the final clip in veneer product will not fit your teeth correctly as we don’t create the product from your natural teeth we create it from your impressions which you provide. We will do our up most to provide you with all the information you need to provide a good quality impressions.

WE OFFER FREE UNLIMITED ALTERATIONS WHEN YOU FIRST RECEIVE THE CLIP INS.

Alterations are not faults, these can include but not exclusive to the clip ins being:

  • Too loose.
  • Too tight.
  • Protruding over or under the gum line or rubbing on your gums causing discomfort.
  • Cracks / Holes during initial fitting or on delivery.
  • Can’t close your mouth (This is temporary you need get used to the product).
  • Lip sticks out (This is temporary you need to get used to the product).

CLIP INS CAN BE ALTERED EASILY; IT IS THE CUSTOMERS RESPONSIBILITY TO CONTACT NEED THAT SMILE FOR ALTERATIONS.

We need 2 photos sending to us on WhatsApp only first so we can see what you can see. Then we can help you further. Please WHATSAPP ONLY – 07984 170 511

  1. Close up photo of your natural teeth showing all your teeth and the gum line.
  2. Close up photo of the clip ins in showing all the clip ins and the gum line.

ALL OF THE ABOVE IS SET OUT IN OUR TERMS AND CONDITIONS WHICH YOU WILL HAVE READ AND SIGNED OR TICKED ON THE WEBSITE CONFIRMING YOU ARE HAPPY TO PROCEED WITH THE PRODUCT UNDER OUR TERMS AND CONDITIONS.

We pride ourselves on not leaving our customers unhappy so no matter how big or small you feel the alterations are please contact us asap so we can address the alteration. If we are not made aware of the issue then we can’t help you.

ARE YOU A SCAM?

Need That Smile have been operating for more than 4 years and have helped 1000’s of customers.

We have 10,000’s of followers on social media.

We use WorldPay as our payment system which is one of the biggest card providers in the world! (Please google them). They are regulated by the FCA and we need to meet certain criteria as a business to use them.

We also use Klarna as a loan facility on our website for our customers. Again they are regulated by the FCA (please google them).

If you have any doubts or queries feel free to get in touch or else we would request that you DO NOT order if you are not completely satisfied.

DO your research on the product and us as a company.

We don’t offer refunds, we only offer free alterations as this product is bespoke to the customer and will not fit anyone else.

Take your time, do research and only place an order once all your questions have been answered and you are 100% confident in us.

We are sure your experience with Need That Smile will be a pleasant one.